Privacy Policy
This Privacy Policy describes how the personal information of buyers ("Customers or Customer") who acquire products and services offered for sale ("Products") by TINKIET SAS ("Seller") or who use the website www.tinkiet.net (“the Site”) are collected, processed, stored or shared.
The Customer is informed that the collection of his personal data is necessary for the sale of the Products by the Seller as well as their transmission to third parties for the purpose of delivery of the Products.
The Customer is also informed that the collection of his personal data is also necessary in view of the following purposes:
Adaptation of the Product to the Customer's needs.
Performance of the contractual service for monitoring consumption and predicting ruptures of the consumable product associated with the TINKIET measuring device.
Customer relationship and after-sales service.
These personal data are collected for the execution of the contract concluded with the Customer when purchasing the Products.
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Collection of personal data
The Seller may collect the following data:
Account opening
When creating the Client / user account:
Surname, first name, address, email, telephone, type and/or brand and/or characteristics of the consumable product associated with the TINKIET measuring device, main uses of the consumable product concerned, usual rate of consumption of the consumable product concerned, number of persons at home, type of dwelling.
Payment
As part of the payment of the Products offered on the site www.tinkiet.net, it records financial data relating to the bank account, the credit card, or the Paypal account of the Customer / user.
Installing the TINKIET app
When installing and configuring the TINKIET application: Type, brand and characteristics of the consumable product associated with the TINKIET measuring device, main uses of the consumable product concerned, usual rate of consumption of the consumable product concerned, number of persons at home, type of dwelling.
Product Use
As part of the use of the Product, it records the consumption history of the consumable product associated with the TINKIET measuring device.
2. Recipients of personal data
Personal data is used by the Seller and its co-contractors for the execution of the contract and to ensure the efficiency of the sale, delivery of the Products, and execution of the service sold.
The categories of co-contractors are:
· Transport providers
· Payment institution providers
· Order and pre-order management providers
3. Controller
The data controller is the Seller, within the meaning of the Data Protection Act and from May 25, 2018 of Regulation 2016/679 on the protection of personal data. He can be contacted at the following email address:
or by mail to the following postal address:
TINKIET SAS
5 avenue Carnot
91300 Massy
4. Limitation of processing
Unless the Customer expresses his express agreement, his personal data is not used for advertising or marketing purposes.
5. Duration of data retention
The Seller will keep the data collected for a period of 5 years from the end date of the contract, covering the time of the prescription of the applicable contractual civil liability.
Invoices will be kept for 10 years from the date of issue.
6. Security and privacy
The Seller implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.
7. Implementation of the rights of Customers and users
Pursuant to the regulations applicable to personal data, Customers have the following rights:
They can update or delete the data concerning them as follows: by connecting to their personal space, or by contacting TINKIET SAS via the email address contact@tinkiet.net.
They can delete their account by writing to the email address indicated in article 3 "Data controller".
They can exercise their right of access to know the personal data concerning them by writing to the address indicated in article 3 "Data controller".
If the personal data held by the Seller is inaccurate, they may request that the information be updated by writing to the address indicated in article 3 "Data controller".
They may request the deletion of their personal data, in accordance with the applicable data protection laws, by writing to the address indicated in article 3 "Data controller".
They can also request the portability of the data held by the Seller to another service provider.
Finally, they can object to the processing of their data by the Seller.
These rights, provided they do not conflict with the purpose of the processing, may be exercised by sending a request by post or e-mail to the Data Controller whose contact details are given above.
The controller must provide a response within a maximum of one month.
In the event of refusal to grant the Customer's request, the latter must be motivated.
The Customer is informed that in the event of refusal, he may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or seize a judicial authority.
The Customer may be asked to tick a box under which he agrees to receive informative and advertising emails from the Seller. He will always be able to withdraw his consent at any time by contacting the Seller (contact details above) or by following the unsubscribe link.
8.Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies generally do not contain any information that personally identifies a user, but the personal information we store about you may be linked to information stored in cookies and obtained by cookies.
The names of the cookies we use on our website and the purposes for which we use them are described below:
Most browsers allow you to refuse, accept or delete cookies from their settings.
Blocking or deleting cookies will have a negative impact on the use of many websites. If you block or delete cookies, you may not be able to use all the features of our website.